ALTUS operates through weekly meal subscriptions. Choose your plan and select your meals for Sunday delivery. Your first order is charged when you subscribe, and future orders renew automatically each week.

Need to make a change? You can adjust your meals, pause, or cancel your subscription from your ALTUS account. Changes made to your subscription will apply to your next order. Weekly orders must be finalized by Wednesday at 11:59 PM.

We offer two portion sizes: Nourish, our standard portion, and Strengthen, our larger portion for those who prefer a little more.

ALTUS meals are offered through our weekly subscription plans rather than as one-time orders. There’s no long-term commitment—you can adjust, pause, or cancel your subscription from your account as needed.

To keep our meals consistent and our kitchen running efficiently, we’re unable to accommodate individual meal modifications or ingredient substitutions. Please review each meal’s ingredients and allergen information before ordering to make sure it’s a good fit for you.

Yes! We keep a selection of ALTUS favorites available while periodically introducing new meals and rotating others out. Our menu will continue to evolve over time, giving you new options to try while keeping customer favorites in the mix.

We clearly label all major allergens present in our meals. However, our meals are prepared in a facility that also handles common allergens, so we cannot guarantee an allergen-free environment. If you have a food allergy or other dietary restriction, please use your discretion and contact us with any questions about a meal before ordering.

Orders and subscription changes for the upcoming week must be completed by Wednesday at 11:59 PM. Orders or changes made after the cutoff will apply to the following week’s delivery.

Yes. You can manage your subscription directly from your account. Under your subscription’s Actions menu, you can pause, resume, adjust, or cancel your subscription.

Subscription changes apply to your next order and will not change an order that has already been placed. When changing your meal selections, you’ll be prompted to replace your current meal package with a new one containing your updated selections.

We currently deliver to select areas throughout Utah County and the surrounding area. Enter your delivery address when signing up to confirm whether delivery is available in your ZIP code.

Deliveries take place Sunday between approximately 10 AM and 2 PM. We’ll send you a text once your meals have been delivered and notify you if we’re anticipating a later delivery than usual. If you won’t be home during the delivery window, please leave a cooler with an ice pack on your front porch so we can keep your meals safely chilled.

Pickup is not available at this time. All ALTUS orders are delivered directly to our customers.

For best results, remove any cold toppings or sauces meant to be added after heating. Microwave the meal until it reaches an internal temperature of 165°F, rotating or stirring as needed for even heating. Microwave times will vary by appliance, so check the temperature before consuming.

Our meals are prepared fresh and designed to last through the work week, typically 5–6 days when kept refrigerated at 41°F or below. Some meals maintain their quality longer than others, so meals containing ingredients such as fresh produce or eggs are best enjoyed earlier in the week. quality longer than others, so meals containing ingredients such as fresh produce or eggs are best enjoyed earlier in the week.

Yes, our meals can be frozen. However, for the best quality, we recommend enjoying them fresh, as some ingredients may change in flavor or texture after freezing and thawing.

If there’s an issue with your order, please email us at support@altusmeals.com and we’ll work to resolve it as quickly as possible.